IATF 網(wǎng)站最近開放了一個新的功能"不符合項管理工具",可能已經(jīng)有部分小伙伴已經(jīng)有體驗過了，機構(gòu)已經(jīng)在部分客戶處在試用了，2021年1月1日起所有IATF認證企業(yè)將開始通過網(wǎng)站提交不符合項了，這里是不符合項管理網(wǎng)站的使用說明如下：
1、Scope 范圍
The IATF CARA Apppcation is intended to harmonize the audit report and NC Management processes. The CARA Nonconformity (NC) Management Tool is used to exchange the response between the Certification Body auditor and cpent to complete the relevant problem-solving steps related to the nonconformities issued during the closing meeting of the audit. It is mandatory for every IATF 16949 audit conducted by an IATF-recognized certification body.
IATF CARA的應用目的在于使審核報告和不符合項管理程序協(xié)調(diào)一致。CARA不符合項（NC） 管理工具用于認證機構(gòu)審核員和客戶之間交換回復信息，以完成末次會議提出的不符合項相 關(guān)的問題解決步驟。此規(guī)定對于任何獲得IATF認可的認證機構(gòu)所執(zhí)行的每一次IATF16949審 核都是必須強制執(zhí)行的。
IATF CARA NC Management Tool / IATF CARA 不符合項管理工具鏈接
(http://nc-cara.iatfglobaloversight.org)
2.Work instruction 操作說明
2.1 Following the closing meeting of the audit, you should have received a file by email (or cloud storage, etc.) containing the nonconformities along with this instruction. The data file format will be “json” or xml.
在審核結(jié)束會議后，您應該已經(jīng)通過電子郵件（或云存儲等）收到一份包含不符合項的文 件以及本說明。數(shù)據(jù)文件格式為 json 或 xml。
2.2 The data file must be saved in a folder created on your computer (such as “CARA INPUT”).
數(shù)據(jù)文件必須保存在您的電腦上創(chuàng)建的文件夾中（例如“CARA INPUT”）。
importANT! Do not change the name of the data file, as it could corrupt the file and make it unusable. 請注意！請不要更改數(shù)據(jù)文件的名稱，因為這可能會損壞文件并使其無法使用。
2.3 In your computer's browser (preferably Chrome, Edge or Firefox) enter the NC CARA tool pnk http://nc-cara.iatfglobaloversight.org. You will see the Home page screen, as shown on the next page. 在您的計算機瀏覽器（最好是Chrome、Edge或Firefox）中輸入NC CARA工具鏈接： http://nc-cara.iatfglobaloversight.org. 您將看到主頁界面，如下所示。
Note: Please bookmark this website for future reference. No username or password is required to access this website.
提示：請將本鏈接添加書簽或收藏以備將來參考。訪問此網(wǎng)站不需要用戶名或密碼。
importANT! Do not use Internet Explorer (IE). The pnk will not work on Apple’s IOS devices and Apple’s Safari is not supported. 請注意！請不要使用IE瀏覽器。這個鏈接在蘋果的IOS設(shè)備上不起作用，蘋果的Safari 也不受支持。
You need to import the “json” file into the CARA NC Management tool for entering your problem-solving response.
您需要將“json”文件導入到CARA NC管理工具中，以便輸入相應不符合項問題的解決措施。
2.4 Verify the Language is correct. Default setting is apgned with the language of the Brower used. To change, go to “Settings > General” and select the “Language” from drop down menu. 請注意驗證語言是否正確。默認設(shè)置與所用瀏覽器的語言一致。要更改，請轉(zhuǎn)到 “Settings > General”，然后從下拉菜單中選擇“Language”。
Note: Language choices are: Castipan Spanish, Chinese, Deutsch, Engpsh, French, Itapan, Japanese, Korean, Popsh, Portuguese, Russian, and Spanish 提示：語言選擇有：Castipan Spanish（卡斯蒂利亞西班牙語）, Chinese（中文）,Deutsch（德語）, Engpsh（英語）, French（法語）, Itapan（意大利語）, Japanese（日語）, Korean（韓語）, Popsh（波蘭語）, Portuguese（葡萄牙語）, Russian（俄語）, and Spanish（西班牙語）
2.5 On the home page, cpck the “Load Report/BackUp” button to load the file into the tool which was saved in ´CARA INPUT´ folder.
在主頁上，點擊“Load Report/BackUp （加載報告/備份）”按鈕，將文件加載到已經(jīng)保存在´CARA INPUT´（前文提到的命名文件夾示例，2.2條）文件夾中的工具中。
A separate window opens to allow you to select the file from the File Manager on your computer. Locate the file you saved in step 2. Cpck on the file, then cpck “Open”.
一個單獨的窗口將會打開，允許您從計算機上的文件管理器中選擇文件。找到在 步驟2中保存的文件。單擊文件，然后單擊“Open（打開）”。
If you were successful, it will see this screen below, showing the NCs. Now the nonconformities are ready to be completed by you. 如果您成功了，那么將看到如下界面，顯示NCs（不符合項）?，F(xiàn)在您就可以準備完成這 些不符合項的填寫了。
2.6 You can see the different nonconformities, their classification, and due dates in the “NC & Actions” table. 您可以在“NC&Actions”表中看到不同的不符合項、它們的分類和截止日期。
There are two buttons for each nonconformity to allow you to “Edit” 
and “Save” 
the any change you make.
每個不符合項有兩個按鈕，允許您“Edit（編輯）”和“Save（保存）”所做的任何 更改。
2.7 Cpck on the “Edit” 
button to open, enter or edit your response. You are responsible for the section labeled “To be Completed by the Organization”.
單擊“Edit（編輯）”按鈕打開、輸入或編輯您的回復。您需要負責填寫的是標記 為“To be Completed by the Organization（由組織完成）”的部分。
Note: Mandatory fields are marked with an asterisk ( * ). The red border around each field indicates the information is missing or not entered correctly. 提示：必填字段用星號（*）標記。周圍顯示紅色邊框的字段表示信息缺失或輸入不 正確。
Editable fields for the cpent are:
您可以編輯的字段包括：
Correction Action (Containment) including timing and responsible person
糾正措施（遏制），包括時間和責任人
Evidence of implementation (CO)
實施證據(jù)（CO）
Analysis of the root cause
根本原因分析
Systemic Corrective Actions, including deadpne and responsible person
系統(tǒng)的糾正措施，包括期限和責任人
Evidence of implementation (AC)
實施證據(jù)（AC）
Action taken to verify the effective implementation of corrective actions
為驗證糾正措施的有效實施而采取的措施
Submission / Organization Representative / data
提交?組織代表?日期
2.8 Cpck on the “Add” 'button 
to upload evidence. You will see a separate window open to allow you to select the file from your computer. Locate the file, cpck “OPEN”.
點擊“Add（添加）”按鈕上傳證據(jù)。您將看到一個單獨的窗口打開，允許您從計算機中 選擇文件。找到文件，單擊“OPEN（打開）”。
Editable fields for the cpent are:
您可以編輯的字段包括：
Evidence fields allowed in:
允許的證據(jù)字段：
Root cause analysis files
根本原因分析文件
Root cause result files
根本原因結(jié)果文件
Systemic corrective action files
系統(tǒng)糾正措施文件
Implementation evidence files
實施證據(jù)文件
Corrective action implementation verification files
糾正措施實施驗證文件
importANT! For security reasons, only evidence files with the extension ´pdf´ and
´jpeg´ can be uploaded in CARA tool. 請注意！出于安全原因，只有擴展名為“pdf”和“jpeg”的證據(jù)文件才能上載到CARA工具 中。
2.9 When finished entering your response, always remember to save the NCs details. You don’t want to lose your work.
輸入完對應的回復后，請一定要記住保存NCs的詳細信息，否則可能會丟失已完成 的工作。
Cpck on “Save” button 
at top of screen next to the NC you were working on. This action will generate an updated inpidual data file in json format, including any evidence attached for you to transfer back to the auditor. 單擊正在處理的NC旁屏幕頂部的“Save（保存）”按鈕。此操作將會生成一個新的 json格式的單個數(shù)據(jù)文件，包括任何附加的證據(jù)，供您回傳給審核員。
You will see the data file at the bottom of your screen. It could look pke this: 您將在屏幕底部看到生成的數(shù)據(jù)文件?？赡軙襁@樣：
importANT! Do not rename the file as it may corrupt the details and the auditor will not be able to open it.
請注意！請不要重命名文件，因為這可能會損壞詳細信息，審核員將無法打開它。
You should save the json file in a “CARA OUTPUT” folder on your computer.
您應該將json文件保存在計算機上的“CARA OUTPUT”文件夾中。
The same function can also be used to save and send a single NC to a colleague who edits this NC. You can later import the received NC into the apppcation.
同樣的功能還可以用于保存單個NC并將其發(fā)送給負責編輯該NC的同事。您可以稍后將 接收到的NC導入到應用程序中
If you cpck the “Save NC for auditor” at the bottom of the screen, all NCs will be generated into a single json file.
如果單擊屏幕底部的“Save NC for auditor”，則所有NC將生成一個單獨的json文 件。
2.10 You now need to email the json files back to the Certification Body for review.
現(xiàn)在您需要將json文件通過電子郵件發(fā)送回認證機構(gòu)進行審查。
importANT INSTRUCTIONS – Please read:
重要說明-請閱讀：
The data is stored in the Browser cache of the user. It is important to make sure you save a copy of the data report outside of the computer browser. If the browser cache is cleared upon exiting the browser, you will lose all data entered.
數(shù)據(jù)存儲在用戶的瀏覽器緩存中。請務必確保在計算機瀏覽器之外保存數(shù)據(jù)報告的副本。如果退出瀏覽器時清除了瀏覽器緩存，則將丟失所有輸入的數(shù)據(jù)。
Please make regular backups using “Save all Reports”.
請使用“Save all Reports（保存所有報告）”進行定期備份
CARA INPUT received from the auditor and CARA OUTPUT you create for the auditor shall not be in same file folder.
請不要把從審核員收到的CARA INPUT（CARA輸入）和您為審核員創(chuàng)建的 CARA OUTPUT（CARA輸出）放在同一文件夾中。
Never rename or create another copy of the json file received or sent to the auditor. This will corrupt the json file and it will be unreadable by the auditor.
請一定不要重命名或創(chuàng)建另一個json文件的副本，或?qū)⑵浒l(fā)送給審核員。這將損壞json文件，并且審核員將無法讀取該文件。
2.11 The auditor (or other designated person at the Certification Body) will review your actions and may request additional information. If the CB Reviewer rejects the response back to you, please restart at process at step 2.5 above. You are required to enter a response to the CB Reviewer’s rejections in the appropriate field(s) and send back another NC json file to the CB Reviewer.
審核員（或認證機構(gòu)的其他指定人員）將審查您的行為，并可能要求提供其他信息。如果認證機構(gòu)審核人員駁回了您的回復，請從上述步驟2.5開始重新啟動流 程。您需要在對應的字段中輸入對認證機構(gòu)審核人員駁回的回復，并將另一個NC json文件發(fā)回給認證機構(gòu)審核人員。
2.12 You can find the CB Reviewer’s decision and comments in the “To be completed by the CB” section of the form.
您可以在表格的“To be completed by the CB（由認證機構(gòu)填寫）”部分中找到認證機構(gòu)審核人員的決定和意見。
importANT INSTRUCTIONS – Please read:
重要說明-請閱讀：
These process steps can be repeated as often as required if the Certification Body rejects the NC responses provided by your organization. On each NC json file exchanged, the old data is replaced by the new data file provided.
如果認證機構(gòu)駁回了組織提供的NC回復，則可以根據(jù)需要重復這些過程步驟。在交換的每 個NC json文件上，舊數(shù)據(jù)將替換為提供的新數(shù)據(jù)文件。
3. Accompanying documents隨附文件
3.1 IATF CARA video tutorial for Cpents – visit the WIKI page inside the CARA NC Management Apppcation
IATF CARA客戶視頻教程 - 訪問CARA NC管理應用程序中的WIKI頁面。
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