ISO20000認(rèn)證 深圳ISO20000體系認(rèn)證服務(wù)審核員

ISO 20000是面向機(jī)構(gòu)的IT服務(wù)管理標(biāo)準(zhǔn)，目的是提供建立、實(shí)施、運(yùn)作、、評(píng)審、維護(hù)和改進(jìn)IT服務(wù)管理體系(ITSM)的模型。建立IT服務(wù)管理體系(ITSM)已成為各種組織，特別是機(jī)構(gòu)、電信、高科技產(chǎn)業(yè)等管理運(yùn)營(yíng)風(fēng)險(xiǎn)不可缺少的重要機(jī)制。

職位信息

Overview / Purpose of the position

職位目標(biāo)

To conduct on-site assessments against the requirements of relevant standards or specifications.

根據(jù)認(rèn)證認(rèn)可準(zhǔn)則，按照相關(guān)法規(guī)及國(guó)際標(biāo)準(zhǔn)對(duì)客戶(hù)質(zhì)量管理體系及產(chǎn)品進(jìn)行符合性審核。

To provide expertise, produce surveillance and initial assessment reports and make recommendations for certification decisions.

撰寫(xiě)審核報(bào)告，對(duì)于證書(shū)的發(fā)放提出專(zhuān)業(yè)意見(jiàn)。

To promote the BSI product offering and solutions to our clients with the view of improving their business performance, managing risk.

向客戶(hù)提供BSI專(zhuān)業(yè)的解決方案以提高客戶(hù)業(yè)績(jī)， 防范企業(yè)運(yùn)營(yíng)風(fēng)險(xiǎn)。

Responsibilities & Accountabilities

工作職責(zé)

Undertake management system assessments in accordance with BSI requirements.

依據(jù) BSI要求開(kāi)展ISO/IEC 27001等系列相關(guān)信息安全的標(biāo)準(zhǔn)或ISO/IEC 20000信息技術(shù)服務(wù)管理體系認(rèn)證的系統(tǒng)審核程序。

Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate.

撰寫(xiě)審核報(bào)告，溝通審核發(fā)現(xiàn)，并確?？蛻?hù)理解審核結(jié)果和改進(jìn)的方向，從而使客戶(hù)按照要求進(jìn)行糾正措施的改進(jìn)。

Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.

依據(jù) BSI政策、流程和規(guī)定期限，對(duì)證書(shū)簽發(fā)， 重簽發(fā)或撤銷(xiāo)提出推薦的建議。

Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.

領(lǐng)導(dǎo)和指導(dǎo)審核組，保持優(yōu)質(zhì)的服務(wù)質(zhì)量，在客戶(hù)和團(tuán)隊(duì)內(nèi)保持良好的工作關(guān)系。

Establish and develop an effective partnership, which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.

與部門(mén)團(tuán)隊(duì)密切合作，從而維系與客戶(hù)的良好合作關(guān)系和發(fā)掘新的業(yè)務(wù)機(jī)會(huì)，提升現(xiàn)有客戶(hù)的滿(mǎn)意度。

Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.

與部門(mén)團(tuán)隊(duì)密切合作，及時(shí)準(zhǔn)確反饋重要信息，確保客戶(hù)資料和記錄的更新和完整，滿(mǎn)足公司內(nèi)部合規(guī)及相關(guān)審核的要求。

Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.

充分運(yùn)用時(shí)間，合理安排工作量，達(dá)到卓越運(yùn)營(yíng)。

Maintain and develop assessment skills and technical and management system standards knowledge.

不斷提升審核技能和學(xué)習(xí)質(zhì)量管理體系標(biāo)準(zhǔn)相關(guān)知識(shí)。

Provide technical support to clients through business development, sales and customer service staff.

協(xié)助業(yè)務(wù)開(kāi)發(fā)、銷(xiāo)售和客服人員對(duì)客戶(hù)進(jìn)行技術(shù)支持。

Person Specification

任職資格

Bachelor degree or above; Degree in IT, Information Security or Computer Science related

本科及以上學(xué)歷; 信息安全或計(jì)算機(jī)相關(guān)專(zhuān)業(yè)

An professional with qualification of ISO 27001& ISO 20000 /GBT 24405&ISO 9000 or ISO22301

具備ISO 27001& ISO 20000 /GBT 24405&ISO 9000 或 ISO22301專(zhuān)業(yè)認(rèn)證， (CCAA 國(guó)家注冊(cè)審核員資質(zhì);ISMS/ITMS 審核員資格)

Good verbal and written communication skills in English

優(yōu)秀的英文書(shū)面和口頭表達(dá)能力

Minimum 3 years IT working experience or software, data center & cloud computing background preferred

3年及以上IT從業(yè)經(jīng)驗(yàn)或軟件、數(shù)據(jù)中心和云計(jì)算工作背景優(yōu)先

Commercial understanding of compliance industry, minimum 2 years quality system management work experience is preferred

了解審核行業(yè)， 至少二年的質(zhì)量管理工作經(jīng)驗(yàn)為佳

Knowledge of business processes and application of quality management standards

熟悉了解業(yè)務(wù)流程和質(zhì)量管理體系的運(yùn)用

Be self-motivated, flexible, and have excellent time management/planning skills, attention to details

辦事積極主動(dòng)， 靈活變通，有良好的時(shí)間管理和組織規(guī)劃能力，認(rèn)真仔細(xì)

Can accept business trips and audit work by client onsite

能夠出差去客戶(hù)公司進(jìn)行審核工作職責(zé)

Good public speaking and business development skill will be considered advantageous

有良好溝通能力和業(yè)務(wù)開(kāi)發(fā)技巧者優(yōu)先考慮

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